Frequently Asked Questions

Frequently Asked Questions by our customers

Find answers to common questions about One Tech Nepal's IT and marketing solutions.

We offer comprehensive IT and marketing solutions, including web design and development, hosting, domain management, business email solutions, and social media management.

Choosing One Tech Nepal for your website design means partnering with a forward-thinking company set to lead the IT field in the near future. We offer premium services, supported by our own web and email servers and advanced Windows cloud hosting for optimal performance. Our extensive experience in the industry, combined with the dynamic energy of our young engineers and the strategic insight of our experienced management team, ensures that you receive cutting-edge solutions and exceptional service. By choosing us, you align with a visionary company committed to pioneering IT innovation and excellence.

We have been operating since 2016, providing expert IT and marketing solutions to various industries.

We serve a wide range of industries, including hospitality, education, tourism, e-commerce, manufacturing, beauty products, and healthcare.

The type of website you need depends on your business goals. A static website is ideal if you need a simple online presence with content that doesn't change frequently, making it a cost-effective choice for small businesses and personal portfolios. A dynamic website is suited for businesses that require regular updates and interactive features, such as blogs, news sites, and service-based businesses where users need to access or interact with information regularly. An e-commerce website is essential if you plan to sell products or services online, offering features like shopping carts, inventory management, and secure payment processing to provide a seamless shopping experience for your customers. Each type of website can be tailored to meet your specific needs and goals, ensuring an effective online presence.

No, we do not provide free business email hosting. For security and efficiency reasons, we do not host email on our website servers. Instead, our email hosting services are part of our managed solutions and are handled on separate, dedicated email servers. This setup ensures fast, spam-free email services, managed by experienced web admins who address issues such as blacklists, whitelists, and spam, providing you with reliable and secure communication.

We take three backups daily at 8-hour intervals, retaining backups for the last 2 days. For example, if an issue occurs on Monday, you can restore from any of the 6 backup points from Saturday and Sunday, but not from last Friday.

At One Tech Nepal, our Social Media Management (SMM) services offer a range of options to enhance your online presence and engage effectively with your audience. We provide comprehensive social media handling that includes creating and posting engaging content tailored to your brand's voice and goals. Our services also include developing targeted advertisements on platforms like Facebook, Instagram, YouTube, and Google, designed to boost your brand's visibility and drive results. Additionally, we offer strategic support for both branding and sales objectives, ensuring your social media campaigns are optimized for maximum impact. Whether you need regular updates, creative graphics, or influencer collaborations, our team is equipped to deliver effective solutions tailored to your business needs.

Yes, you need to renew your hosting, domain, and web application periodically. Renewal includes complimentary upgrades and maintenance, ensuring your website benefits from the latest features and security enhancements. Our powerful servers, coupled with top-notch customer and technical support, ensure that your website remains in optimal condition. Our commitment to providing premium-quality services means that our renewal fees reflect the high standards and long-term growth potential of your business. By renewing with us, you invest in a seamless and reliable online presence designed to support your company’s future success.

Billing for our services is straightforward, with all charges clearly outlined in your invoice. Please note that a VAT of 13% will be applied to all charges mentioned on this website. This ensures transparency and compliance with tax regulations. If you have any questions about your bill or require further clarification on charges, our customer support team is available to assist you.